Accessibility Statement

​​​

Transfer Scotland is committed to ensuring digital accessibility for all users, including people with disabilities. We strive to provide an inclusive and user-friendly experience across our website and digital services, in line with best practice and recognised accessibility standards.

​

This website is operated by Transfer Scotland, a trading name of Hopscotch Travel Ltd.

​

Our commitment

​

We aim to ensure that the website www.transfer-scotland.com is accessible to as wide an audience as possible, regardless of technology or ability. We are actively working to improve the accessibility and usability of our site and aim to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA wherever reasonably possible.

​

This means you should be able to:

• Zoom in up to 300% without the text spilling off the screen

• Navigate most of the website using a keyboard or screen reader

• Use the website on a range of devices, including mobile and tablet

• Understand our content with clear structure, headings and labelling

• Navigate pages that are designed to be simple, logical and consistent

• ​

How accessible this website is

While we work to achieve best practice levels of accessibility, you may experience some limitations, including:

• Some older content may not yet fully meet current accessibility standards

• Certain third-party booking or form tools (such as those provided via Bokun or HubSpot) may have elements beyond our direct control

• Some downloadable documents or images may not yet include full alternative text descriptions

• ​

We are continuing to review and improve these areas as part of our ongoing commitment to inclusivity.

​

Third-party platforms

​

Our website and booking systems are supported by third-party platforms including WordPress, Bokun and HubSpot. While we choose reputable providers who aim to meet accessibility standards, we acknowledge that some aspects of their embedded tools or widgets may not be fully customisable by us.

Wherever possible, we will offer alternative ways for users to access information or complete bookings if they encounter accessibility barriers.

​

What to do if you experience difficulty

​

If you encounter any difficulty accessing content on this website or if you require information in an alternative format, please let us know. We are happy to assist and will do our best to provide a suitable solution.

​

You can contact us by:

info@transfer-scotland.com

Transfer Scotland, T/A Hopscotch Travel Ltd, First Floor, 227 West George Street, Glasgow, G2 2ND

​

Please include details of:

• The web page or feature you had difficulty with (e.g. www.hopscotchtravel.co.uk)

• The issue you experienced

• Your preferred way of receiving information (e.g. large text, email, phone call)

• ​

Ongoing improvements

We review this statement and the accessibility of our website on a regular basis, incorporating feedback and making improvements wherever possible.

This statement was prepared for Transfer Scotland (a trading name of Hopscotch Travel Ltd) and last reviewed in Novermber, 2025.